What do you have a question about?
Pledging
- Why does pledging open on 1 September if Santa Shoeboxes are Christmas gifts?
- When and how can I start pledging?
- When does pledging close?
- How does the individual pledge work?
- How does a Team Pledge work?
- Why can’t I select a specific facility?
- How can my company participate?
- What is an Extra Shoebox?
- What if I forget to make my shoebox?
Traditional Shoeboxes
- How much does a Santa Shoebox cost?
- What must go into a shoebox?
- Can I pack chocolates or liquid?
- What size shoebox should I use?
- Why can I not close my shoebox like a gift?
- Where do I find my labels?
- Why are boxes checked at the Drop Off?
- Can I download a checklist of contents?
- What are age appropriate items?
Drop Off and Drop & Go
- What is the difference?
- Where and when do I drop my box off?
- How do I change my Drop Off?
- Why is there no Drop Off in my area?
- What happens if I miss my drop off date?
- Is there an alternative Drop Off option?
- Why are shoeboxes checked at Drop Off?
- Can I Volunteer to help at the Drop Off?
- What if a Drop Off isn't fully pledged?